The Citadel Mall

I can confidently say this was by far the most depressing mall I've ever been to. Half of the mall was abandoned and of the stores that were actually there half of them were closed. The lighting was dark, which gave off post apocolyptic vibes. I guess management didn't see the point in turning on all the lights for an almost deserted mall. There were a few decent stores but we didn't find what we were looking for. The worst part is they had a pet store with some dogs in the window display. It seemed cruel to subject those animals to the depressing environment that is this mall. The whole experience just felt like a fever dream.

Very worn down and deserted, as most of the stores have been abandoned. As others have mentioned, the food court was the only thing of substance that was open, and even then the architecture and surrounding facilities (bathrooms, escalators, etc) were out of order or in disrepair. Very sad to see. I would suggest Chapel Hills instead. The worst thing I think is the owners engagement with the community here, though. They seem almost defensive. Learn to take some criticism and act on it to save what once was probably a beautiful shopping centre. I hope it becomes one again.

After living in Colorado Springs for 2+ years, today was my first trip to Citadel Mall. I can confidently tell you, it was also my last trip there. It was rundown, smelled like pot, and was sorta overall just creepy. It didn't feel clean and I honestly didn't feel safe there. Cannot recommend.

My recent visit to Citadel Mall left me disappointed and disheartened. It's evident that this once-thriving mall is now a mere shadow of its former self. Approximately half of the stores are closed, which creates an eerie emptiness throughout the mall. The lack of variety in shopping options is frustrating, and it's hard to deny that the mall's glory days are long gone. The food court was another letdown. It consistently appeared dirty and unkempt, which was a major turn-off. Cleanliness is a basic expectation, and the neglect in this area was hard to ignore. The overall atmosphere of the mall felt desolate, and it's clear that there is a lack of investment in maintaining the mall's appeal. I hope to see improvements in the future, but as it stands, I would advise shoppers to temper their expectations when considering a visit to Citadel Mall.

Honestly I'm not really sure why some commenters are hating so much on this mall. It seems like a typical average American mall. Sure there are some closed storefronts, but there are still quite a few present - name brand as well as locally owned. Take a look at my pictures I literally just took today (14 Mar 17) to browse what's there. It looked pretty clean and modern to me, but then again I've been in some pretty run-down places in my life. Not a huge fan of the second story being kind of split in two, but meh. I saw a lot of people walking in and out of stores with leashed dogs, and not service dogs. Not sure what the pet policy inside is, but I assume they let people just bring dogs in freely, so if that's not a thing you like, maybe not the best shopping location for you. I went into Spencer's where I saw some teens... and also a whole wall of sex toys. I wasn't aware things had changed so much during the mere two years I spent in Japan, but hey I guess culture progression? The food court was fairly impressive to me, with a wide variety of choices, though staff training I'm beginning to realize in this area generally is underwhelming. I had to explain to a chocolate shop worker what a sampler was. I don't think my expectations are usually too high, but common knowledge isn't that difficult to obtain, is it? In any case, I wouldn't knock this mall without checking it out yourself, and you'll only be disappointed if you're used to major city expectations. If that's the case, then enjoy the drive to Denver :)